CANCELLATION POLICY

LATE ARRIVALS In order to respect the time of both our clients and our staff, we ask that you arrive on time for your appointment. Clients arriving more than 15 minutes late may be asked to reschedule or their service time may be cut short because of the late arrival. Clients arriving more than 30 minutes late will forfeit the original appointment. You may also be required to rebook and pay a new deposit if you wish to continue with your service. LATE CANCELLATIONS A $50 cancellation fee will be charged to the payment on file for cancellations less than 6 hours notice. To ensure all guests of ImeEsthetics begin their treatments on time and receive the best customer experience, we request that you notify us if you will be unable to make your appointment. To cancel or re-book your appointment we request 24 hours notice for any single service, with a minimum requirement of 6 hours notice to avoid cancellation fees. We require 48 hours notice for any multiple service(s) booking or packaged services taking up 2 or more hours of time. Any online cancellations must be made 6 hours prior to your scheduled appointment. NO-SHOWS In the case of missing your appointment, you will be imposed with a 100% NO-SHOW fee. You will be subject to the 100% charge for the NO SHOW fee to the payment/credit card on file for all scheduled service(s). You may earn 50% of your no-show fee back if you reschedule your appointment within 24hrs. This will be applied in a credit towards your rescheduled service. In the event that you do not have a card on file you will be asked to prepay for your service if you would like to rebook. Any client who has a history of repeat no shows on file (2 or more) he or she will be required to prepay for all future services in advance.